What lies do you tell yourself?

In the past, word of mouth and referrals had kept JoAnn’s company busy. But the market was changing with new technology and growing competition.  Sales were starting to slump.   JoAnn knew something had to be done, but she lacked confidence in her own judgment.  She felt ineffective discussing sales with customers.  When she talked to a business mentor about her

Would it make a difference?

Would it make a difference if you … Complimented three people Showed up and shared Sent a card to a friend Became a mentor

I feel lucky today!

One of my favorite songs is by Mary Chapin Carpenter, I Feel Lucky! about a woman, who against all odds, listened to her gut and won big in the lottery.

What You Measure Matters

A machine shop owner was working hard to add large companies to her customer list.  She courted several and finally landed a gem.  Or so she thought.  A year into the relationship, the new customer was 40% of her workload; she was ecstatic. 

When You’re Asked to Keep Something Confidential

This might be the shortest and most important blog I write all year.  If you’re asked to keep something confidential…do it. Information is valuable currency and it’s great to be “in the know”.  But in business, reputations are built on trust; keeping information you have been entrusted with confidential makes you credible and trustworthy. The same holds true in personal

Maybe the Norwegians have something…

I admit it, I’m Norwegian and proud of it.  Almost as proud as I am of being an American.  When the Norwegians won the most Olympic medals I cheered and wondered what their secret was.  This insightful Sports Illustrated (SI) article details how the Norwegian coaches work with their athletes.  

Here, catch this!

You’re sitting at your desk eyeing the piles of work stacked up.  The volume is daunting, and all marked “urgent”.  Then another task appears and another.  Here, catch this!  Productivity grinds to a halt.  You have workload paralysis. When people have too much on their plate they often shut down and avoid work altogether; they may play computer games or

Men and Their Friends: Just, Must, Trust and Rust

Dad turned 92 last week; this 2013 blog has been reprinted in celebration of his birthday. My father was a deer hunter, although now that I think about it, I don’t recall him bringing home much venison.  What I do recall is his excitement in anticipation of heading up to a couple old trailers parked in the woods near Minong

Do shortcuts really work?

There’s a story told by funeral directors.  A woman was making funeral arrangements for her husband.  She requested he be buried in a dark blue suit.  “Wouldn’t it be easier to just bury him in the black suit that he’s already wearing?” the funeral director asked.  But the woman insisted that it must be a blue suit and gave the

Preconceived Notions

Nan-in, a Japanese master during the Meiji era (1868-1912), received a university professor who came to inquire about Zen. Nan-in served tea.  He poured his visitor’s cup full and then kept pouring.  The professor watched the overflow until he could no longer restrain himself.  “It is overfull.  No more will go in!”