Go Figure It Out!

Linda LaitalaBusiness, Employees, Leadership, ManagementLeave a Comment

A server in a local restaurant was taking our drink order; “Coffee for my husband and a big glass of warm water for me”, I answered.  The server replied “We don’t have warm water.  We only have hot water and cold water.”  Huh?! Figuring things out is a skill some people are good at:  Give them a problem and they’ll try

What Do You Do When The Worst Happens?

Linda LaitalaBusiness, Employees, Leadership, ManagementLeave a Comment

Life randomly throws the unexpected at us all the time. We enjoy some events, such as finding a $20 bill, but a serious illness or the loss of a job can turn our lives upside down. Companies can also be forced to face dramatic changes: losing funding, an important customer or discovering a strong new competitor in their market.

Slower is Faster

Linda LaitalaBusiness, Employees, Leadership, Management, Marketing, SalesLeave a Comment

When work is piled up it’s easy to get stuck, feeling that you need to rush through everything. But when you hurry too much, you’re prone to make mistakes and miss opportunities. You “can’t see the forest for the trees”. We get stressed and forget that we can increase our speed if we first slow down.

Two Longs And A Short

Linda LaitalaBusiness, Employees, Leadership, Management, Marketing, SalesLeave a Comment

The phone in my grandmother’s house was big and brown with the earpiece hanging on a wishbone shaped hook.  When the phone rang two longs and a short, my grandmother would pick it up knowing it was for her or someone in her family.  When it rang just two longs, my grandmother would also pick it up (but quietly) because

Now

Linda LaitalaBusiness, Employees, Leadership, ManagementLeave a Comment

How do you feel about this holiday season?  Do you look forward to the hustle and bustle, thriving on the shopping/decorating/eating/ and trying-to-fit-everything-in schedule?   Or like many of us, do you have a love/hate relationship with this time of year?  It can be challenging to fit the added stress into the everyday stress of running a business.

Clearing My Head

Linda LaitalaBusiness, Employees, Leadership, ManagementLeave a Comment

We had new flooring installed in the office.  Of course, it was necessary to move everything.  Putting years of accumulated “stuff” back forced me to take a hard look at what I really wanted to keep.  I could not remember why I was holding on to all of it.  

Things Better Left Unsaid

Linda LaitalaBusiness, Employees, Leadership, Management, Marketing, SalesLeave a Comment

We have all said things better left unsaid, blurting out a thoughtless remark we wish we could take back.  There seems to be an impulse in the back of our minds prompting us with a sharp retort that may be inappropriate or hurtful.  The advent of Facebook has made this a more frequent occurrence.  It’s even easier to be sarcastic