Light Bulb Moments – Bring ‘Em On!

I love going to conferences and being exposed to new ideas.  That’s why I attended the MREA Energy Issues Summit last week and that’s where I had my most recent “light bulb” moment. You know what I’m talking about?  It’s a sudden comprehension that makes you sit straight up in your chair and say, “I get it!”  For me it’s

What Million Dollar Customer Have You Ignored today?

Have you ever had a bad car-shopping experience?  Jim, an acquaintance, was shopping for a high end, luxury car.  He contacted six dealerships.  All sold expensive cars, yet only one showed genuine interest.  The manager took all the time Jim needed, was highly knowledgeable and even told him when he could come back to look at a new model just

“They beat me up… But I kind of liked it.”

One of the things that I enjoy most about my work is that I get to meet all kinds of people in many different types of businesses.  Each individual brings his/her own unique personality, skill set and strengths to the table. When I meet a business owner who wants to join one of my roundtables, I carefully consider a number

For goodness sake, pay attention!

For goodness sake, pay attention! A friend of mine recently went to Mexico; the airports coming and going were packed. Long lines snaked through the terminal as people waited to go through security. As they waited, some texted, and texted and texted – one after another – totally oblivious of their surroundings until the moment the agent asked for their

The secret to keeping good employees (Hint: It isn’t money)

The secret to keeping good employees (Hint: It isn’t money) The topic of the week was how to keep employees. At a CEO Roundtable meeting this week a business owner admitted that hiring an admin person would make her much more efficient, but she hesitated to do so because she couldn’t afford to pay much. She said, “I can only

Graphs & Pie Charts – How do you spell B-O-R-I-N-G?

The beginning of each year brings a list of new goals for companies: • Increase sales • Control costsTags • Improve margins • Bring on # number of new accounts Savvy company leaders post their goals conspicuously where everyone can see them. They might even gather all the employees together and give them the rah-rah speech about where the company

Don’t make resolutions – Make changes

Newspapers and magazines are full of articles on how to make New Year’s resolutions that succeed. Even Harvey Mackay joined in: • “Resolutions need to be specific, attainable and personal. They need to come from your heart.” • “The fewer resolutions you have, the better.” • Tell other people; it puts pressure on you to stick with it. • Reward

Men & Their Friends ~ Just, Must, Trust, Rust

Men & Their Friends ~ Just, Must, Trust, Rust My father was a deer hunter, although now that I think about it, I don’t recall him bringing home much venison. What I do recall is his excitement about heading up to a couple old trailers parked in the woods near Minong, Wisconsin with six of his buddies. The trailers had