Ignatius, the solider who founded the Jesuit Order, often ended his letters to his followers with the expression: ite, inflammate omnia – “Go, set the world on fire.” He wanted the Jesuit priests to be afire with passion and zeal in spreading the Gospel to the world.
Traditionally, orienting new employees is a rote process consisting of an employee handbook, videos, an explanation of duties and being introduced to co-workers. But in a tight labor market, savvy employers realize keeping good employees depends on the initial relationship they develop with the organization – the Onboarding process.
While in high school, Warren Buffet and a friend bought a used nickel pinball machine for $25. They arranged to install it in a barbershop, offering the barber a no-risk proposition – they would split all the profits evenly. Buffet thought customers waiting for a haircut might like something to do. He was right.
In the physical world, friction allows us to accomplish many everyday tasks: running, driving a car up a hill, even sitting on a chair. It’s a necessary part of our lives. But when we think of friction among people, most of us have learned to think of it as a negative force, a clash of wills or opinions that makes