When Was the Last Time You…?

There are lots of ways to end this question: cried at a movie took a trip read a book got angry ate cotton candy But other questions are more thought provoking.  

Run Full Tilt

I was watching Kurt play fetch with his new puppy, Max.  Kurt would throw a ball as far as he could, Max would race after it, never slowing down until he had it in his mouth.  Sprinters call this “running through the tape”. Have you’ve ever watched as some runners near the finish line and slow up in the final

Four Powerful Questions

For several years I did a show called “Talking Business” on a local radio station. (Thank you Neighborhood National Bank for sponsoring it!)  One of the most popular shows was “Four questions business owners should ask themselves every day.”   

When in doubt, do without.

JoAnn shared the best advise she ever received from her grandmother; “When in doubt, do without.”  The advice rings in her ears when she shops, when she ponders taking a vacation on a credit card and most recently when she was approached by a friend to get a tattoo. 

Everything can change tomorrow – Can you adapt?

John Nese’s business was going broke.  His family-owned grocery store was being eaten alive by big chain stores.  So, when a woman called looking for a unique mint soda, he saw an opportunity.  Today John’s store, Galco, sells every imaginable kind of soda from around the world.  Business is good. John Nese was able to adapt, here are other examples:  

Make People Talk About You

I walked into a purchasing manager’s office and noticed his wall was peppered with quotes on blue postcards.  There were quotes about quality, pricing and appreciation. I asked about them and he enthusiastically explained that a supplier sends a quote-card every month as a thank you for doing business with them.  He even pointed out his favorite.   

Summertime, summertime, sum sum summertime…

CLICK HERE OR ON THE IMAGE TO SING ALONG Summertime brings vacations, sunny distractions and no school.  It tends to be a more relaxed and slower time of year for most businesses.  However, thinking it has to be that way is a trap!  Take advantage of the less hectic schedule to regroup, refocus and re-strategize!   

Mess Makers and Fixers

It became clear as I listened to the conversation around the table: there are two kinds of people in the world – the mess-makers and the mess-fixers. Mess makers come in all shapes and sizes; their intentions may or may not be good.  Some know they are manipulative, but others don’t have a clue.   

Multiplication by Subtraction

It could happen to you.  A crucial member of your staff leaves.  You have a decision to make.  Do you replace or not? A company owner I recently talked to was faced with that complicated  decision.  Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better.  It would have

The Devil is in the Details and the Fine Print

The saying “the devil is in the details or the fine print” cautions us to be wary.  When you open a bank account, log into a website, sign up for a “free” app or a new cell phone, you agree to terms spelled out in the fine print that carry significant implications.  While you should read the fine print before