The Easy Way Out

Linda LaitalaBusiness, LeadershipLeave a Comment

the easy way out

There are 32 days before 2019.  Then what? If you like the way things are, status quo with no changes – then 2019 will roll in and you’ll deal with it as you always have, one day at a time.  Things can be taken for granted in your world.  You memorized and understood yesterday’s system, you’ll do fine in tomorrows.

Awesome Isn’t A Job Title

Linda LaitalaBusiness, Management, SalesLeave a Comment

It may have started in Silicon Valley, but companies around the world are using more creative job titles.  Here are some cutting-edge titles that may inspire you when completing your next performance appraisal. Innovation Sherpa – Consultants at Microsoft who help people figure out how to come up with new ideas and meet unarticulated needs.  

3 Critical Tasks

Linda LaitalaBusiness, Employees, ManagementLeave a Comment

critical tasks

Many people are intimidated when they think about running a business, being responsible for all the different aspects: finance, sales and marketing, developing new products or services, recruiting and retaining employees.  The most critical aspect to the success of any business is people.

October Question of the Month: Describe the hiring process in your company?

Linda LaitalaBusiness, Employees, Leadership, ManagementLeave a Comment

Here are a few excellent peer responses throughout the month of October to the question: “Describe the hiring process in your company?” “We used to have a 2-step interview process; if we liked the candidate on the first interview, we’d bring them back for a second.  That’s out the window now. Today, applicants seem to have two other offers on

Killer words for your business

Linda LaitalaBusiness, Management, Marketing, SalesLeave a Comment

customer service

They didn’t listen to a single word I said. Nothing from them ever arrives on time. It’s so hard to deal with them; I can never talk to a real person. Providing great customer service is not only critical in today’s connected world it is mandatory.  A Customer Experience Impact Report conducted by Oracle showed that 86% of customers are