Call one customer before our May meeting and ask, “What is your biggest challenge today or what is your greatest unmet need?” When talking to customers, I haven’t learned anything new, but it has been validating. Amazon makes it easy to return items, so when customers have issues they don’t understand, they just send the item back saying it didn’t.
Our Precious Cell Phones
Our cell phones have become an essential part of us. We use them incessantly to send and receive messages, check our email, follow the latest tweetstorm, make and track purchases, or simply play a game. Hardcore users devote up to 12 hours every day to their smartphones. There’s no indication that spending that much time staring at a small screen
How We Live Today is What Determines Tomorrow
For many, staying safe at home is getting old. The list of activities we can safely partake in is growing and each one added seems to magnify the things we should avoid/delay. While the pandemic has curtailed some activities, it has also pushed us outside our comfort zones. We are creating new ways to enrich our lives and help others.
The Importance of Emotional Intelligence
Do you sometimes react quickly to a situation and later wish you had “thought before you acted”? Do you find that your emotions control decisions rather than objectively looking at an issue before acting? As a leader, are you aware how your emotions and the emotions of your team can affect actions and reactions? Your answers to these questions may
It Is What It Is
A member of our ZOOM meeting this week: “I am so over agonizing about COVID 19. I’ve got to get on with my life and start running my business again. I can’t control everything, but I can run my business proactively and stop worrying. It is what it is. Time to move on.”
Charlie Munger Knows Who To Believe. Do You?
This pandemic is presenting unending challenges and opportunities. Some businesses have closed while others have morphed, becoming more successful than ever before.
APRIL 2020 ANSWER TO THE QUESTION OF THE MONTH: What outside the box idea could you invest in today that could start generating income within the next 60 days?
What outside the box idea could you invest in today that could start generating income within the next 60 days? I’m creative! I can come up with a million of those outside of the box ideas! Realistically I should be promoting my coaching services a lot right now. I could have more webinars and live streaming Q & A’s that
Be the Leader People Deserve
The last eight weeks have been like no other. We are in the midst of a disaster. Some of us are more involved than others and some are being hit harder than others: economically, emotionally, and physically.
There’s Genius Out There
When this pandemic is over, what then? The world is changing. Your organization is changing. Your people are changing. You as the leader need to capture the positive aspects of what we are learning from this experience.
Your Most Critical KPI Today
In May, 2006 the Harvard Business Review published a story called Preparing for a Pandemic regarding the H5N1 strain of avian flu. The article is a compilation of checklists and diagrams and warnings. It also discusses leadership in times of uncertainty.