Last week was about preparing for a thorough and honest face-to-face with your customers. We talked about the importance of doing a comprehensive customer evaluation prior to a visit. It’s important to know the good, the bad, and the ugly before sitting down with them.
The keynote speaker at our Raven Retreat was Chris Fitzgerald Sheriff of Barron County Wisconsin. His office was the center of operations during the search for Jayme Closs; the 13-year-old who was abducted from her home after her parents were fatally shot. Sheriff Fitzgerald told the gripping story which as everyone knows ended with Jayme breaking out and running for help after 88
Does the phone seem to always ring just when you’re dashing out the door? Does your PC freeze when you’re in the middle of an important task, leaving you frantically trying to replace your work? Do you put your holiday tree up at the last minute expecting none of the lights will work? Welcome to the aggravating world of Murphy’s