In my last blog of 2022, I want to thank all the people who have touched my life in so many ways. Thank you for joining me here each Thursday. It’s gratifying to have the opportunity to share thoughts and ideas with you. The new year is just a few days away. Is it just me or did 2022 seem
Easy Buttons Are Hard To Come By
Some days, we would love to have an “easy” button. Remember the Staples commercial? All you had to do was push the big red button with the word “easy” on it and everything you wanted would magically appear.
When Did We Stop Using Magic Words?
We have all experienced long lines with stressed-out employees doing their utmost to serve every customer.
Are You an Encourager?
When my nephew Josh was 14, he loved digging into the statistics of different countries, their population, latitude and longitude, GDP, GNP, and the products they produced.
Is Your Company Evolving?
Growing up, I would beg to go with my dad to get his car serviced. The waiting room in the mechanic’s garage was filled with locals drinking coffee, smoking cigarettes, and exchanging gossip. Always prominent were the Snap-on Tool calendars.
Out of the Mouths of Babes
Every day, we should be grateful for all the good things in our lives, big and small.
Get Off Your Butt and Get Busy!
Another year is almost over, with only seven weeks left (49 days – 1,176 hours – 70,560 minutes to be exact). Are you on track, feeling a sense of urgency, or does the thought panic you?
Have You Watered Your Customers Lately?
A friend is engaged in a serious conversation with the United States Postal Service about why it is taking a package eight days to travel 400 miles. To their credit, USPS is doing a commendable job of keeping her informed of their activity on her behalf. The product isn’t arriving any sooner, but the open communication does make it more
Growth Is a Slippery Slope
Jim began his business as owner and sole employee. With persistence and good fortune, he expanded from his kitchen table to his basement to his garage and on to a large rental.