Every time a potential customer comes in contact with a product or service, there is an opportunity to create a MOMENT OF MAGIC. It’s the moment when every aspect of a transaction is simple, easy, and pure joy.
Four Simple Questions To Improve Your Business
Cleaning out files last week, I ran across a list of questions one of my roundtable members shared 10 years ago. They are as relevant today as they were then.
New Clothes. New Shoes. New Haircut.
What comes to mind when you think of fall? For me, it’s cool, crisp days, brilliantly colored leaves, and going back to school.
What’s On Your Stop Doing List?
What does your daily to-do list look like? Are you working ON your business or are you mired down in make-work details that distract you from the tasks that help build a better business? Sometimes we don’t realize how much time we’re frittering away. We miss the forest for the trees.
