Thank you for joining me here each Thursday. It’s very gratifying to have the opportunity to share what I have learned from life and from Raven Roundtables with you.
Beam Me Aboard, Snap On Tools!
Henry Ford cautioned: “If you always do what you’ve always done, you’ll always get what you’ve always got.”
The End Is At hand! Are You Ready?
Sounds ominous. This is the time to wrap up 2015 and plan for 2016! Have you been so busy dealing with the day to day activity of your business that you’ve given little consideration to the annual taxes, budget, goals, etc. for 2016? Don’t feel like the Lone Ranger, many are in the same boat.
How Far Would You Go?
Our chief want in life is someone who will make us do what we can. ~Ralph Waldo Emerson
Be Thankful For
Today is Thanksgiving. Take time to ponder and be grateful for: Friends Family Weekends Pets
Do You Know If Your Customer Is High Touch Or High Tech?
It happened again last week. I called to ask a simple question about my account and was given four levels of voice mail options; none of which met my needs. Pressing “0” and hitting # didn’t help. My frustration increased when I was disconnected.
Looking For Love In All The Wrong Places?
This may be the title of a Country Western song, but it’s also an issue some business owners face as they try to hire new employees. The following comment was made by a business owner who has been looking for just the right person for several months: “There’s no one worth hiring these days. We’ve interviewed lots of applicants, but for one
Free Your Inner Genius
I have a member whose manufacturing company has been doing “OK” with existing customers, but she’s unhappy about its slow growth. She brought this issue to a roundtable meeting: What could she do to be more proactive, to grow her company more aggressively?
4 Ways To Give Customers What They Want
Everyone needs to understand their customers better, but it’s getting harder and harder. Here is what’s happening: Customers are less loyal than they used to be and far less trusting, especially in industries hard hit during the financial crisis. Customers are more powerful than ever before; think easy, on-line comparison shopping, social media and increased choices. Economic uncertainty and abundant
Leadership Lessons From “Everest”
“The longer you look at it, the harder the climb will be. It’s a far distance to the top; keep your head down and take one step at a time”.