The power of relationships

Linda LaitalaAround The Table, Leadership, ManagementLeave a Comment

The keynote speaker at our Raven Retreat was Chris Fitzgerald Sheriff of Barron County Wisconsin. His office was the center of operations during the search for Jayme Closs; the 13-year-old who was abducted from her home after her parents were fatally shot. Sheriff Fitzgerald told the gripping story which as everyone knows ended with Jayme breaking out and running for help after 88

OCTOBER 2020 ANSWER TO THE QUESTION OF THE MONTH: What’s the #1 thing you’ll focus on in your planning for 2021?

Linda LaitalaAround The TableLeave a Comment

problem

What’s the #1 thing you’ll focus on in your planning for 2021? Succession planning. We also need to figure out how to make our business more valuable. ************  Examine the different kinds of memberships and season passes to see if we need to raise prices. We will also look at family memberships; they are increasing. ************  Sales! ************ We’re going

AUGUST 2020 ANSWER TO THE QUESTION OF THE MONTH: What’s one thing you’ve started doing during the pandemic that you’ll continue doing when things return to normal?

Linda LaitalaAround The TableLeave a Comment

problem

What’s one thing you’ve started doing during the pandemic that you’ll continue doing when things return to normal? 1. Customer touches, making a point to be more in contact with them.  We’ll keep that rolling.  We’re doing a better job of that during COVID than we did before.  It’s more of a relationship builder than just calling for the order.I’d