Plan, Prepare, Be Flexible!

Linda LaitalaAround The Table, Business, Career, Employees, Leadership, Management, WorkLeave a Comment

We make lots of plans: daily plans, work plans, meal plans, business plans, and vacation plans. Over the years you’ve probably learned that life doesn’t always go as planned. Murphy sneaks in like a thief in the night and the best-laid plans are suddenly blown out of the water. Preparing for the unknowable future is crucial in a constantly changing

Can You Afford to Ignore Customers?

Linda LaitalaAround The Table, Business, Employees, Leadership, Management, Marketing, Quotes, Sales, WorkLeave a Comment

Jim went shopping for a high-end, luxury car. He showed up at six dealerships in jeans, driving a compact rental. All sold expensive cars, yet only one showed genuine interest. The manager took all the time Jim needed, was highly knowledgeable, and even told him when he could come back to look at a soon-to-be-released new model.

I Can’t Fire Him!

Linda LaitalaAround The Table, Business, Career, Employees, Leadership, Management, Marketing, Quotes, Sales, WorkLeave a Comment

At a recent Roundtable meeting, David shared his concern regarding an employee who was padding his timecard with overtime hours he wasn’t working. This wasn’t the first time Joe had been caught stealing; the last time it was for taking scrap material. Unfortunately, Joe is the only person who performs a complicated assembly process in the factory. So, David has