The last eight weeks have been like no other. We are in the midst of a disaster. Some of us are more involved than others and some are being hit harder than others: economically, emotionally, and physically.
There’s Genius Out There
When this pandemic is over, what then? The world is changing. Your organization is changing. Your people are changing. You as the leader need to capture the positive aspects of what we are learning from this experience.
Your Most Critical KPI Today
In May, 2006 the Harvard Business Review published a story called Preparing for a Pandemic regarding the H5N1 strain of avian flu. The article is a compilation of checklists and diagrams and warnings. It also discusses leadership in times of uncertainty.
Build A Bridge To Tomorrow
This pandemic has many of us remembering the shock and response to 9/11: both unforeseen events have changed the way things happen in our world. Barbara Corcoran, millionaire real estate broker and Shark Tank star learned a few lessons after nearly going broke after 9/11. “When things go south, they often come back like gangbusters.”
Be Steady
My nephew Charlie is 28, smart as a whip and autistic. He lives with his brother James. When life throws him a curve-ball and his schedule is disrupted, he becomes agitated, out of sorts and hard to communicate with. Last week, the family returned from a long-anticipated vacation. They have had to self-quarantine. Charlie is consumed with worry about the
Are You On A Knife Edge?
Recently, I heard an entrepreneur use a term I had not heard before: She said she felt like she was on a knife-edge as she was growing her business. A knife edge is a situation where nobody knows whether something good or bad is going to happen next. The company could fail at any moment.
Spend Your Time On Things That Matter Most
In Seven Habits of Highly Effective People, Stephen Covey tells the story of his wife chairing an important hospital fundraiser. Combining a busy family and chairing the committee were overwhelming her. She started calling her friends to help. Her best friend listened to her request and replied, “I’d love to help you out, but I promised my family that I wouldn’t take
The Middle is Uncomfortable
Joe’s company was in dire need of a marketing director. With several new products to be launched, marketing was a bottleneck. The CFO, Sandy, recommended that Joe consider her friend Lisa.
FEBRUARY 2020 ANSWER TO THE QUESTION OF THE MONTH: Describe your most successful technique for getting customers.
Describe your most successful technique for getting customers. We used to do a lot of advertising. Now we focus on social media. I think it’s word of mouth and being consistent in the work we do. We’ve worked a long time on the sympathy business – people who come in say they can always tell which flowers came from our
How to Say Goodbye
After many years and thousands of dollars in services, Marie’s favorite stylist retired from XYZ Salon. Marie tried unsuccessfully to find another stylist that made her look and feel as good as her previous one had but to no avail. Frustrated, she scheduled an appointment at a different salon. She was thrilled with the results.