What Limiting Beliefs Do You Haul Around?

Linda LaitalaBusiness, Employees, Management, MarketingLeave a Comment

Trevor founded a manufacturing company 20 years ago. The business continues to expand; the customer list now includes Fortune 500 companies.  He has been asked to share his wisdom on several occasions, but declined. Despite his success, Trevor secretly feels inferior to other owners, insecure because of his lack of formal education.   

Do You Polish Bricks?

Linda LaitalaBusiness, Employees, ManagementLeave a Comment

Darcy has accomplished her life-long dream, she owns a coffee shop in a small town.  She planned and saved, researched all aspects of the business, visited scores of cafes, bistros and coffee shops, and quizzed the owners.  She developed a sound business plan that her banker approved.  Darcy even contacted high school counselors because she wanted to share the entrepreneurial

Mess Makers and Fixers

Linda LaitalaBusiness, Management, Marketing, SalesLeave a Comment

It became clear as I listened to the conversation around the table: there are two kinds of people in the world – the mess-makers and the mess-fixers. Mess makers come in all shapes and sizes; their intentions may or may not be good.  Some know they are manipulative, but others don’t have a clue.   

Say Goodbye and Move On

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

I build and facilitate roundtables for business owners.  In a recent meeting a member shared, “A long-term employee just quit.”  A chorus of sympathetic groans rose from around the table.  Good employees are hard to find and losing a valued, long-term staff member can be hard.  

Multiplication by Subtraction

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

It could happen to you.  A crucial member of your staff leaves.  You have a decision to make.  Do you replace or not? A company owner I recently talked to was faced with that complicated  decision.  Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better.  It would have

The Secret is Leverage

Linda LaitalaBusiness, ManagementLeave a Comment

How is it that one person can be super-productive, appearing calm and collected, while the person at the next desk is swimming in paperwork and frazzled? The super-productive person has learned the secret of leverage.