Building loyalty requires creating value in the very fabric of your business – excellent products supported by dedicated, trustworthy, sincere team members.
Does Your Team Practice Diverse Thinking?
When we consider diversity in the workplace, we often react negatively, thinking of being required to hire xx% of employees representing different races and ethnic backgrounds.
This Is the Year to Stop
This is the time of year when we think of starting new things: the diet, the exercise program, or learning a new skill. But are there issues hovering from the past that need to be confronted?
Last Blog of 2022
In my last blog of 2022, I want to thank all the people who have touched my life in so many ways. Thank you for joining me here each Thursday. It’s gratifying to have the opportunity to share thoughts and ideas with you. The new year is just a few days away. Is it just me or did 2022 seem
Easy Buttons Are Hard To Come By
Some days, we would love to have an “easy” button. Remember the Staples commercial? All you had to do was push the big red button with the word “easy” on it and everything you wanted would magically appear.
When Did We Stop Using Magic Words?
We have all experienced long lines with stressed-out employees doing their utmost to serve every customer.
Are You an Encourager?
When my nephew Josh was 14, he loved digging into the statistics of different countries, their population, latitude and longitude, GDP, GNP, and the products they produced.
Is Your Company Evolving?
Growing up, I would beg to go with my dad to get his car serviced. The waiting room in the mechanic’s garage was filled with locals drinking coffee, smoking cigarettes, and exchanging gossip. Always prominent were the Snap-on Tool calendars.
Get Off Your Butt and Get Busy!
Another year is almost over, with only seven weeks left (49 days – 1,176 hours – 70,560 minutes to be exact). Are you on track, feeling a sense of urgency, or does the thought panic you?