Category Archive

I am drawn to people who have a zest for life, who walk down the street or into a room as if they’re seizing the day with both hands. A couple weeks ago I saw Neil Sedaka in concert. Neil was popular in the 1960s. He’s a songwriter and performer and to tell you the truth I didn’t think he

That’s how my father responded when I asked him how church was last Sunday. Ten people – in a church that would hold over 200. What in the world happened?

Pete knew in college that he wanted to be a food scientist. He loved discovering new flavor formulas. After he graduated he worked days for “the man” at a big food producer and nights for himself developing specialty foods for hospitals. But years of double shifts began to wear Pete down. He dreamed of owning his own business and being

Want to double your profits? Work the levers. I admit it, I listen to a lot of podcasts. They’re like mind-candy to me – always something new to learn. I stumbled across one recently that I’ve been thinking about ever since. It’s called The Seven Levers of Business.

It was late in the afternoon and my staff and I were trying to hold a much-needed status meeting in the front office. A man I’d never seen before (Mike) walked in and asked if he could fill out an application. The bookkeeper gave him an application on a clipboard; put him in the next office and we resumed our

I used to think that being able to leave a voice mail for a customer was the next best thing to talking to that person. I used to think that the convenience of being able to send an email to a customer at any time, day or night was efficient.