I Think I Need A “Think Week”!

Linda LaitalaBusiness, EmployeesLeave a Comment

Twice a year, for the past twelve years, Bill Gates has gone into seclusion for a “Think Week”, retreat where employees, friends and even family are banned.  The insights gleaned from “Think Week” help determine Microsoft’s future.

Could You Be A Helicopter Boss?

Linda LaitalaBusiness, EmployeesLeave a Comment

We’ve all heard the term “helicopter parent,” a reference to moms and dads who constantly hover over their children, never giving them the opportunity to make their own decisions or mistakes, swooping in to save the day when things get the least bit challenging.

Do You Need A Reverse Mentor?

Linda LaitalaBusiness, EmployeesLeave a Comment

Jack Welch, former GE Chairman popularized “reverse mentoring” over a decade ago.  He ordered his top 600 managers to find Internet junkies among their ranks and become their students. With the ever-increasing role of technology in business, the concept is now even more relevant.

Play Your Way To Solutions!

Linda LaitalaBusiness, EmployeesLeave a Comment

It isn’t easy staying ahead of the curve.  It’s even harder to engage employees in creative problem solving. They may have innovative ideas but are so busy with their day to day activities, they don’t have time to ponder “What could make this better, faster, cheaper or unnecessary?”

You Can’t Buy Loyalty!

Linda LaitalaBusiness, EmployeesLeave a Comment

Coupons won’t do it.  Reducing your prices won’t do it; there’s always someone willing to make less money than you.  Inspiring loyalty means you have to build value into the very fabric of your business – excellent products supported by dedicated and friendly people. Make (and keep) your big promises What you do after making the sale may be more

Where Do You Keep The Ketchup?

Linda LaitalaBusiness, EmployeesLeave a Comment

When we consider diversity in the workplace, we often react negatively, thinking of being required to hire xx% of employees representing different races and ethnic backgrounds.Scott Page, Professor of Complex Systems at the University of Michigan, takes a different approach.  Instead of pondering moral questions like, “Why can’t we all get along?” he asks; “How can we all be more

The End Is At hand! Are You Ready?

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

Sounds ominous.  This is the time to wrap up 2015 and plan for 2016!  Have you been so busy dealing with the day to day activity of your business that you’ve given little consideration to the annual taxes, budget, goals, etc. for 2016?  Don’t feel like the Lone Ranger, many are in the same boat.   

Looking For Love In All The Wrong Places?

Linda LaitalaBusiness, EmployeesLeave a Comment

This may be the title of a Country Western song, but it’s also an issue some business owners face as they try to hire new employees. The following comment was made by a business owner who has been looking for just the right person for several months: “There’s no one worth hiring these days. We’ve interviewed lots of applicants, but for one

Free Your Inner Genius

Linda LaitalaBusiness, EmployeesLeave a Comment

I have a member whose manufacturing company has been doing “OK” with existing customers, but she’s unhappy about its slow growth.  She brought this issue to a roundtable meeting: What could she do to be more proactive, to grow her company more aggressively?