“Imagine a crisis that forces your company’s employees to change the way they work almost overnight. Despite initial fears that the pressure would be too great, you discover this new way of working could be a blueprint for the long term.” According to McKinsey, this is indeed what many companies are discovering as they respond to the COVID-19 crisis.
In the book Talking to Strangers, Malcolm Gladwell explores why we are so ready to believe people we don’t know. In the chapter on Bernie Madoff, he describes an interview between SEC investigator Peter Lamore and Madoff. Madoff explained that “essentially he could see around corners; he had an infallible ‘gut feel’ for when to get out of the markets just
This past year has provided lessons in resilience and risk. What used to be once-in-a-hundred-year events (a pandemic, record setting hurricanes, floods, and wildfires) are hitting us from every direction more often. This is an important time to assess and prepare for whatever large-scale catastrophes lie ahead.
Harvey Mackey tells the story of a friend who was flying from San Francisco to Los Angeles. There was a 45-minute delay in taking off and then the plane had to make an unexpected landing in Sacramento. The flight attendants announced people could get off the aircraft if they would return in 30 minutes.