What determines what we will achieve in life? It’s a question that has plagued people for ages. One indicator is mental toughness: resilience against attack, calmness in the face of uncertainty, persistence through pain, focus amid chaos. Here are three videos – each an example of mental toughness.
It Doesn’t Matter What You Say
Have you ever told a friend or co-worker something only to later find that they completely misunderstood you – or never heard you at all? We often share important information that isn’t properly received, even when the conversation happens in a private setting at close range. How does this happen?
June 2019 Question of the Month – Top 4 Answers
Here are the top 4 answers to June’s question, “What are some of the things you do (or can do) to engage the lowest paid employees in your company?”
5 Myths on the Importance of Company Culture
Southwest Airlines’ enviable corporate culture includes appreciation, recognition and celebration. Many have tried to emulate it but without the commitment that makes it a success. Ginger Hardage, their recently retired Sr. Vice President of Culture and Communications shared five myths at Leadercast Live 2019.
Can I Get Away With That?
Serving on our local electric cooperative board (East Central Energy) is an honor and a responsibility. I take it very seriously. We are the stewards of our members’ investment in their electric utility. Controversy over decisions made by the CEO and directors of Crow Wing Power recently received front page coverage in the Brainerd Dispatch. It begs the question: How could good
How to Grab a Customer’s Attention
Everyone wants to be unique and noticed by customers. It sounds easy, but doing it right requires effort.
5 Things to Avoid Saying During Employee Feedback
Your team is important to you. They’re your backbone and the last thing you want is a team of dissatisfied employees. Your business success is largely in the hands of your team and that can be a tightrope to navigate. Providing feedback to those employees is a crucial to running an efficient and successful business. Frankly, it’s impossible to avoid,
7 Ways to Get Through Tough Times
When times are tough, toughen up! When things are going well you feel like you’re on the top of the world and can deal with anything that comes your way. The flip side is when you find yourself in tough times and nothing seems to be going the way you planned. It can be hard to get back on track.
Eight Simple Words
The dairy farm where I grew up was in west central Wisconsin; the neighborhood was filled with family-owned farms. Some farms were larger than ours; most were smaller. We were a tight knit group who helped each other out in bad times and celebrated together in good. I believed that way of life would last forever, but it was not
How to Kill a Rattlesnake
My friend from the Badlands of North Dakota is wary of rattlesnakes. He said when riding his horse and he spots one, “I usually kill ‘em”. “I don’t want them to strike out at my horse.”