Succeeding in Spite of COVID-19

Linda LaitalaBusiness, Leadership, ManagementLeave a Comment

Companies all over the world are being challenged to find new ways to serve their customers and communities while trying to keep their employees safe. Heroic efforts by many organizations attempting to do business during this have resulted in employees who are suffering from fatigue and burnout.

Wartime and peacetime CEOs

Linda LaitalaBusiness, Leadership, ManagementLeave a Comment

In 2001, Ben Horowitz of Andreessen Horowitz described the Peacetime and the Wartime CEO. During “peacetime” a company can focus on expanding, providing a large advantage over the competition. Conversely, in “wartime”, a company must fend off an imminent threat.

Did You Hear What I Just Said?

Linda LaitalaEmployees, Leadership, ManagementLeave a Comment

“The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw  When it comes to communication, most of us think we’re pretty good at it. But how often have you told your spouse, child, teammate, or subordinate how to perform a task, only to discover the results are not what you expected?

Wring Your Hands or D.A.R.E

Linda LaitalaBusiness, Leadership, ManagementLeave a Comment

Everything is in flux.  People accustomed to commuting to offices are adjusting to working from home.  Families are trying to find new and creative ways of interacting and entertaining themselves.  Schools (from kindergarten through college) are attempting to find a balance between safety and education.

What Key Drivers Do You Watch?

Linda LaitalaBusiness, Management, SalesLeave a Comment

Understanding key drivers and how to identify them is critical at any time, but even more so in today’s topsy-turvy business environment. A key business driver is an indicator that has a major impact on the performance of your specific business.  The secret to success is identifying essential ones that: