I was watching Kurt play fetch with his new puppy, Max. Kurt would throw a ball as far as he could, Max would race after it, never slowing down until he had it in his mouth. Sprinters call this “running through the tape”. Have you’ve ever watched as some runners near the finish line and slow up in the final
John Nese’s business was going broke. His family-owned grocery store was being eaten alive by big chain stores. So, when a woman called looking for a unique mint soda, he saw an opportunity. Today John’s store, Galco, sells every imaginable kind of soda from around the world. Business is good. John Nese was able to adapt, here are other examples:
I walked into a purchasing manager’s office and noticed his wall was peppered with quotes on blue postcards. There were quotes about quality, pricing and appreciation. I asked about them and he enthusiastically explained that a supplier sends a quote-card every month as a thank you for doing business with them. He even pointed out his favorite.
Trevor founded a manufacturing company 20 years ago. The business continues to expand; the customer list now includes Fortune 500 companies. He has been asked to share his wisdom on several occasions, but declined. Despite his success, Trevor secretly feels inferior to other owners, insecure because of his lack of formal education.
It could happen to you. A crucial member of your staff leaves. You have a decision to make. Do you replace or not? A company owner I recently talked to was faced with that complicated decision. Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better. It would have
The saying “the devil is in the details or the fine print” cautions us to be wary. When you open a bank account, log into a website, sign up for a “free” app or a new cell phone, you agree to terms spelled out in the fine print that carry significant implications. While you should read the fine print before
Linda here. Life is filled with decisions. Some small: what am I going to have for breakfast? Some more serious: what kind of car should I buy? Some decisions are profound and life changing: getting married, having children, entering the military or changing careers. The decisions that change your life forever, are called vampire decisions.