Picky, picky, picky

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

Mark saw his bosses’ reaction to his project and knew he was in trouble.  “She’s so picky.  Why does everything have to be done exactly her way?”  Karen, Mark’s boss had the opposite reaction, “Why can’t he just do exactly what I tell him?  Why does e have to improvise?” Bosses are usually good at what they do, that’s why

Run Full Tilt

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

I was watching Kurt play fetch with his new puppy, Max.  Kurt would throw a ball as far as he could, Max would race after it, never slowing down until he had it in his mouth.  Sprinters call this “running through the tape”. Have you’ve ever watched as some runners near the finish line and slow up in the final

When in doubt, do without.

Linda LaitalaBusiness, Management, Marketing, SalesLeave a Comment

JoAnn shared the best advise she ever received from her grandmother; “When in doubt, do without.”  The advice rings in her ears when she shops, when she ponders taking a vacation on a credit card and most recently when she was approached by a friend to get a tattoo. 

Everything can change tomorrow – Can you adapt?

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

John Nese’s business was going broke.  His family-owned grocery store was being eaten alive by big chain stores.  So, when a woman called looking for a unique mint soda, he saw an opportunity.  Today John’s store, Galco, sells every imaginable kind of soda from around the world.  Business is good. John Nese was able to adapt, here are other examples:  

Make People Talk About You

Linda LaitalaBusiness, Marketing, SalesLeave a Comment

I walked into a purchasing manager’s office and noticed his wall was peppered with quotes on blue postcards.  There were quotes about quality, pricing and appreciation. I asked about them and he enthusiastically explained that a supplier sends a quote-card every month as a thank you for doing business with them.  He even pointed out his favorite.   

What Limiting Beliefs Do You Haul Around?

Linda LaitalaBusiness, Employees, Management, MarketingLeave a Comment

Trevor founded a manufacturing company 20 years ago. The business continues to expand; the customer list now includes Fortune 500 companies.  He has been asked to share his wisdom on several occasions, but declined. Despite his success, Trevor secretly feels inferior to other owners, insecure because of his lack of formal education.   

Mess Makers and Fixers

Linda LaitalaBusiness, Management, Marketing, SalesLeave a Comment

It became clear as I listened to the conversation around the table: there are two kinds of people in the world – the mess-makers and the mess-fixers. Mess makers come in all shapes and sizes; their intentions may or may not be good.  Some know they are manipulative, but others don’t have a clue.   

Say Goodbye and Move On

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

I build and facilitate roundtables for business owners.  In a recent meeting a member shared, “A long-term employee just quit.”  A chorus of sympathetic groans rose from around the table.  Good employees are hard to find and losing a valued, long-term staff member can be hard.