A friend of mine is a big fan of TV police shows. She delves into every story as investigators determine motive, means and opportunity. What was the reason behind the crime? Was a weapon used? Did anyone have cause? Scientific rigor is used in ferreting out all the information, checking alibis, access and witnesses. Adhering to a strict process is critical
When I owned Raven Machine and Tool, I made a list of companies I wanted on my customer list. Tennant was at the very top. They had a reputation for producing top quality products. They were loyal to suppliers, paid promptly and when potential customers saw you worked with Tennant they knew you were a good supplier.
The beginning of each year brings a list of new goals for companies: • Increase sales • Control costsTags • Improve margins • Bring on # number of new accounts