Have You Watered Your Customers Lately?

Linda LaitalaAround The Table, Business, Leadership, Management, Marketing, Sales, WorkLeave a Comment

A friend is engaged in a serious conversation with the United States Postal Service about why it is taking a package eight days to travel 400 miles.  To their credit, USPS is doing a commendable job of keeping her informed of their activity on her behalf. The product isn’t arriving any sooner, but the open communication does make it more