Sean and Dave are brothers and business partners. They’ve built their company by working hard, paying attention to the numbers, and listening to customers. Their business had been stable and successful for years. But changes in technology along with increasing competition have begun to threaten the status quo.
What’s Your Perspective?
What do you see when you look at your business: the same machines, the same equipment, the same people performing the same duties?
What Inspires Loyalty?
Building loyalty requires creating value in the very fabric of your business – excellent products supported by dedicated, trustworthy, sincere team members.
Does Your Team Practice Diverse Thinking?
When we consider diversity in the workplace, we often react negatively, thinking of being required to hire xx% of employees representing different races and ethnic backgrounds.
This Is the Year to Stop
This is the time of year when we think of starting new things: the diet, the exercise program, or learning a new skill. But are there issues hovering from the past that need to be confronted?
Are You an Encourager?
When my nephew Josh was 14, he loved digging into the statistics of different countries, their population, latitude and longitude, GDP, GNP, and the products they produced.
Is Your Company Evolving?
Growing up, I would beg to go with my dad to get his car serviced. The waiting room in the mechanic’s garage was filled with locals drinking coffee, smoking cigarettes, and exchanging gossip. Always prominent were the Snap-on Tool calendars.
Get Off Your Butt and Get Busy!
Another year is almost over, with only seven weeks left (49 days – 1,176 hours – 70,560 minutes to be exact). Are you on track, feeling a sense of urgency, or does the thought panic you?
Have You Watered Your Customers Lately?
A friend is engaged in a serious conversation with the United States Postal Service about why it is taking a package eight days to travel 400 miles. To their credit, USPS is doing a commendable job of keeping her informed of their activity on her behalf. The product isn’t arriving any sooner, but the open communication does make it more
Growth Is a Slippery Slope
Jim began his business as owner and sole employee. With persistence and good fortune, he expanded from his kitchen table to his basement to his garage and on to a large rental.