What Key Drivers Do You Watch?

Linda LaitalaBusiness, Management, SalesLeave a Comment

Understanding key drivers and how to identify them is critical at any time, but even more so in today’s topsy-turvy business environment. A key business driver is an indicator that has a major impact on the performance of your specific business.  The secret to success is identifying essential ones that: 

How to Say Goodbye

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

After many years and thousands of dollars in services, Marie’s favorite stylist retired from XYZ Salon. Marie tried unsuccessfully to find another stylist that made her look and feel as good as her previous one had but to no avail. Frustrated, she scheduled an appointment at a different salon. She was thrilled with the results.

Slower is Faster

Linda LaitalaBusiness, Employees, Leadership, Management, Marketing, SalesLeave a Comment

When work is piled up it’s easy to get stuck, feeling that you need to rush through everything. But when you hurry too much, you’re prone to make mistakes and miss opportunities. You “can’t see the forest for the trees”. We get stressed and forget that we can increase our speed if we first slow down.

Two Longs And A Short

Linda LaitalaBusiness, Employees, Leadership, Management, Marketing, SalesLeave a Comment

The phone in my grandmother’s house was big and brown with the earpiece hanging on a wishbone shaped hook.  When the phone rang two longs and a short, my grandmother would pick it up knowing it was for her or someone in her family.  When it rang just two longs, my grandmother would also pick it up (but quietly) because