“Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.” – Steve Jobs
The Middle is Uncomfortable
Joe’s company was in dire need of a marketing director. With several new products to be launched, marketing was a bottleneck. The CFO, Sandy, recommended that Joe consider her friend Lisa.
How to Say Goodbye
After many years and thousands of dollars in services, Marie’s favorite stylist retired from XYZ Salon. Marie tried unsuccessfully to find another stylist that made her look and feel as good as her previous one had but to no avail. Frustrated, she scheduled an appointment at a different salon. She was thrilled with the results.
Comfortable and Coasting
We all have moments of feeling “in the zone.” It’s the perfect time when all your cylinders are firing. It’s exhilarating and fun.
Slower is Faster
When work is piled up it’s easy to get stuck, feeling that you need to rush through everything. But when you hurry too much, you’re prone to make mistakes and miss opportunities. You “can’t see the forest for the trees”. We get stressed and forget that we can increase our speed if we first slow down.
I Want You To Have It All
2020 – the new year is just days away – full of promise and potential, brimming with possibilities and change. Whatever 2020 looks like for you, I want you to “have it all.”
Two Longs And A Short
The phone in my grandmother’s house was big and brown with the earpiece hanging on a wishbone shaped hook. When the phone rang two longs and a short, my grandmother would pick it up knowing it was for her or someone in her family. When it rang just two longs, my grandmother would also pick it up (but quietly) because
This Morning I Am Grateful For…
My blog arrives on Thanksgiving, the fourth Thursday of each November. It is a blessing to be able to share Thanksgiving with you every year. I have started a new ritual and want to share it with you.
Rock Stars or Super Stars
In her book Radical Candor, author Kim Scott identifies two types of employees: Rock stars and Super stars.
Things Better Left Unsaid
We have all said things better left unsaid, blurting out a thoughtless remark we wish we could take back. There seems to be an impulse in the back of our minds prompting us with a sharp retort that may be inappropriate or hurtful. The advent of Facebook has made this a more frequent occurrence. It’s even easier to be sarcastic