Some days, we would love to have an “easy” button. Remember the Staples commercial? All you had to do was push the big red button with the word “easy” on it and everything you wanted would magically appear.
When Did We Stop Using Magic Words?
We have all experienced long lines with stressed-out employees doing their utmost to serve every customer.
Are You an Encourager?
When my nephew Josh was 14, he loved digging into the statistics of different countries, their population, latitude and longitude, GDP, GNP, and the products they produced.
Is Your Company Evolving?
Growing up, I would beg to go with my dad to get his car serviced. The waiting room in the mechanic’s garage was filled with locals drinking coffee, smoking cigarettes, and exchanging gossip. Always prominent were the Snap-on Tool calendars.
Get Off Your Butt and Get Busy!
Another year is almost over, with only seven weeks left (49 days – 1,176 hours – 70,560 minutes to be exact). Are you on track, feeling a sense of urgency, or does the thought panic you?
Have You Watered Your Customers Lately?
A friend is engaged in a serious conversation with the United States Postal Service about why it is taking a package eight days to travel 400 miles. To their credit, USPS is doing a commendable job of keeping her informed of their activity on her behalf. The product isn’t arriving any sooner, but the open communication does make it more
Growth Is a Slippery Slope
Jim began his business as owner and sole employee. With persistence and good fortune, he expanded from his kitchen table to his basement to his garage and on to a large rental.
What Is Your USP?
Tennant has always had a reputation for producing top-quality products. They were loyal to their suppliers, paid within 15 days (with a discount), and were door openers for attracting other respected manufacturers.
Lost: One Man Cave & A Lifetime Of Memories
It’s the kind of news no wants to hear, especially when on vacation thousands of miles from home. My best friend and her family were in Mexico when they got the news her husband’s woodworking shop had burned to the ground. Worse yet, their much-loved pets perished in the blaze.