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It was late in the day; the store was packed.  All around me unhappy people were complaining about long lines and slow cashiers.  The young woman behind me had only two items and a little girl in her cart.  My cart was full, so I invited her to go ahead. “Thank you,” she smiled, “We don’t mind waiting; Emily and

Have you ever thought; “being in business would be so much more fun if I didn’t have to deal with people issues.” Suzanne has. She was referring to a long-term, valuable employee who took frequent smoke breaks, gossiped with other employees, and took two to four days off every month with little or no notice.  Time off is covered by the company’s

Halloween superhero costumes outsold princess costumes in 2022, the first time in 11 years! It was about time. Dressing up as a princess means little girls can wear a crown and a pretty dress. But princesses mostly wait around looking for someone else to solve their problems, like a knight on a white horse. They have no real power to change