Everyone likes to think they know their best customers very well, but do you? A study done by Help Scout pointed out some interesting facts.
“You Couldn’t Have Been More Wrong!”
I love it when someone challenges something I’ve written. My blog last week affected a few people so much they reached out to tell me what they thought. Some agreed with what I’d written and a few like Kim, told me I was wrong, wrong, wrong.
Have You Ever Won By Not Following The Rules?
That isn’t fair! How many times have we heard children cry indigently, “That isn’t fair!”? That’s how I felt about the 4th of July boat parade on Gilmore Lake.
Guts, Persistence & Willpower
Ah, to be slimmer, more fit, healthier, richer! If you have ever started a self-improvement program, you know what a challenge it is to stay on track.
Your Opportunity To Leverage Strengths
The news about the Target/CVS partnership is especially exciting if you shop at Target and get your prescriptions at CVS.
Question The Unquestioned
Early in my career I worked in the engineering department for a Fortune 500 company. Two or three times a week Bill, the Department Manager walked down the halls bombarding every employee with the following questions. “Hey! How’s it going? Are you busy?
Your Banker Wants One – Your Business Needs One
Sitting across from your banker can be both exhilarating and excruciating.
I Hate To Tell You This, But You’re Terminal
A theme I hear over and over in my roundtable meetings is time management. “I’ve been so busy I didn’t have time to……”
Cyber Security 10 Ways To Protect Yourself
You’re never too small to be attacked. Breaches at big companies like Target, Sony and Wells Fargo make the news, but hackers are attacking smaller companies as well. They’re looking for small companies who are in the supply chain for larger companies or businesses who accept credit cards as a form of payment. Hackers don’t just show up. They look for
Cyber Security Know The Enemy
Your heart rate increases, your palms get sweaty and your eyes are glued to the message on the computer screen: *************************************** The FBI Federal Bureau of Investigation