Can You Afford to Ignore Customers?

Linda LaitalaAround The Table, Business, Employees, Leadership, Management, Marketing, Quotes, Sales, WorkLeave a Comment

Jim went shopping for a high-end, luxury car. He showed up at six dealerships in jeans, driving a compact rental. All sold expensive cars, yet only one showed genuine interest. The manager took all the time Jim needed, was highly knowledgeable, and even told him when he could come back to look at a soon-to-be-released new model.

I Can’t Fire Him!

Linda LaitalaAround The Table, Business, Career, Employees, Leadership, Management, Marketing, Quotes, Sales, WorkLeave a Comment

At a recent Roundtable meeting, David shared his concern regarding an employee who was padding his timecard with overtime hours he wasn’t working. This wasn’t the first time Joe had been caught stealing; the last time it was for taking scrap material. Unfortunately, Joe is the only person who performs a complicated assembly process in the factory. So, David has

Are you Missing Obvious Clues?

Linda LaitalaBusiness, Employees, Leadership, Management, MarketingLeave a Comment

It shouldn’t be hard to determine what killed him…. Not with that unusual knife sticking out of his chest. My new car came with SiriusXM Radio. Flipping through the channels I found old radio shows; The Avenger, Sherlock Holmes, and Fibber McGee & Molly. I grew up with television, but I remember my grandparents talking about how they enjoyed listening to these after the