Recently, an Executive Roundtable Member joked that the best method he knew of for finding new employees is “posting and praying.”
Born with one eyebrow arched?
In the book Talking to Strangers, Malcolm Gladwell explores why we are so ready to believe people we don’t know. In the chapter on Bernie Madoff, he describes an interview between SEC investigator Peter Lamore and Madoff. Madoff explained that “essentially he could see around corners; he had an infallible ‘gut feel’ for when to get out of the markets just
Conflict is good?
Peace is good and conflict is bad, right? Maybe not. Do you make every effort to avoid disagreements among your team? Judiciously managed team conflict in the workplace can aid a company’s long term business success.
The Silver Lining
Every cloud has a silver lining; we must look for signs of hope in the negative situations surrounding us. It’s easy to become enmeshed in negativity: high unemployment, businesses going under, and lives turned upside down.
What You See is Not Always True
Harvey Mackey tells the story of a friend who was flying from San Francisco to Los Angeles. There was a 45-minute delay in taking off and then the plane had to make an unexpected landing in Sacramento. The flight attendants announced people could get off the aircraft if they would return in 30 minutes.
The Lies We Tell Ourselves
Every organization needs radical honesty. The leaders who run them juggle innumerable demands, take massive action and push their limits every day. Being responsible for keeping a business solvent, people employed AND healthy is more challenging than ever. We often think it means we need to put on a show of strength, keeping our own struggles and insecurities to ourselves. But
I’ll get to that tomorrow… maybe
Procrastination. The single biggest killer of a working day. Procrastination is the art of delaying action on something that needs our immediate attention: 88% of the workforce admit to procrastinating at least one hour a day. Some college students procrastinate for weeks. The result is people don’t reach their full potential.
Are You Determined Enough?
In 1995, Kevin Plank, a 22-year-old University of Maryland athlete, was tired of always needing to change out of his sweat-soaked t-shirts. He noticed his compression shorts always stayed dry. This sparked an idea.
Customer Onboarding – Do You Do It?
There was a time when bringing on a new customer was a straightforward three-step process: You received the contract. (Surprise!) You delivered. (Hopefully on time and to expectation) You got paid. (Optimistically as promised)
This is the Day! It’s All About Customers
“Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.” – Steve Jobs