The power of relationships

The keynote speaker at our Raven Retreat was Chris Fitzgerald Sheriff of Barron County Wisconsin. His office was the center of operations during the search for Jayme Closs; the 13-year-old who was abducted from her home after her parents were fatally shot. Sheriff Fitzgerald told the gripping story which as everyone knows ended with Jayme breaking out and running for help after 88

NOVEMBER 2020 ANSWER TO THE QUESTION OF THE MONTH: What is One Word You Would Choose to Define You in 2021?

What is one word you would choose to define you in 2021?    These are the words chosen by my members to define themselves in 2021. The road is easier together,

OCTOBER 2020 ANSWER TO THE QUESTION OF THE MONTH: What’s the #1 thing you’ll focus on in your planning for 2021?

What’s the #1 thing you’ll focus on in your planning for 2021? Succession planning. We also need to figure out how to make our business more valuable. ************  Examine the different kinds of memberships and season passes to see if we need to raise prices. We will also look at family memberships; they are increasing. ************  Sales! ************ We’re going

SEPTEMBER 2020 ANSWER TO THE QUESTION OF THE MONTH: What’s one thing you’ll stop doing when the pandemic is over?

What’s one thing you’ll stop doing when the pandemic is over? I’m going to stop worrying. I feel like worry has set in more and more, every day I battle it. I worry about the numbers. I want to re-evaluate my current situation all the time and be as realistic as I can be about what I can and can’t

AUGUST 2020 ANSWER TO THE QUESTION OF THE MONTH: What’s one thing you’ve started doing during the pandemic that you’ll continue doing when things return to normal?

What’s one thing you’ve started doing during the pandemic that you’ll continue doing when things return to normal? 1. Customer touches, making a point to be more in contact with them.  We’ll keep that rolling.  We’re doing a better job of that during COVID than we did before.  It’s more of a relationship builder than just calling for the order.I’d

JULY 2020 ANSWER TO THE QUESTION OF THE MONTH: The best boss I ever worked for was so good because… How does that relate to how you manage people today?

The best boss I ever worked for was so good because …  How does that relate to how you manage people today? 1. I worked as a bar manager in college.  The owner was so good because he cared.  We had some great late-night conversations that went well into the wee hours of the morning.  He was interested and he

JUNE 2020 ANSWER TO THE QUESTION OF THE MONTH: What’s your “get-pumped” song and who’s the artist??

What’s Your “Get-Pumped” Song and Who’s The Artist?? Aaron Copeland – Rodeo AC/DC – It’s a long way to the top  AC/DC – Thunderstruck Alan Parson’s Project – Eye in the sky  (1st 90 seconds)  Alicia Keys – Girl on Fire Alicia Keys – No One   Awolnation – SAIL  Billy Joel – Piano Man Colton Dixon – Through all of it David Guetta Ft.

MAY 2020 ANSWER TO THE QUESTION OF THE MONTH: Call one customer before our May meeting and ask, “What is your biggest challenge today or what is your greatest unmet need?

Call one customer before our May meeting and ask, “What is your biggest challenge today or what is your greatest unmet need?” When talking to customers, I haven’t learned anything new, but it has been validating. Amazon makes it easy to return items, so when customers have issues they don’t understand, they just send the item back saying it didn’t.

APRIL 2020 ANSWER TO THE QUESTION OF THE MONTH: What outside the box idea could you invest in today that could start generating income within the next 60 days?

What outside the box idea could you invest in today that could start generating income within the next 60 days? I’m creative!  I can come up with a million of those outside of the box ideas!  Realistically I should be promoting my coaching services a lot right now.  I could have more webinars and live streaming Q & A’s that

MARCH 2020 ANSWER TO THE QUESTION OF THE MONTH: If there was a downturn in the economy, what 3 things in your business could be eliminated and your company would still run effectively?

If there was a downturn in the economy, what 3 things in your business could be eliminated and your company would still run effectively? I’ve started the process already. Walk-ins and phone calls have gone down dramatically.  No need for a receptionist, laid her off last Friday. Stopped all non-essential purchases. May need to cut back hours. Consider eliminating someone

FEBRUARY 2020 ANSWER TO THE QUESTION OF THE MONTH: Describe your most successful technique for getting customers.

Describe your most successful technique for getting customers. We used to do a lot of advertising.  Now we focus on social media.  I think it’s word of mouth and being consistent in the work we do.  We’ve worked a long time on the sympathy business – people who come in say they can always tell which flowers came from our

JANUARY 2020 ANSWER TO THE QUESTION OF THE MONTH: If you had $1 million to take your business as far as you could go, what would you do with the capital?

The question this month: If you had $1 million to take your business as far as you could go, what would you do with the capital? I would split it – invest it in marketing and sales. I also would update the equipment and the employees.  See where it was needed the most, there are things that need to be

2019 Around the Table Summary Booklet

Each year I like to create a gift for my round table members. I take the answers to all of the year’s questions and have a book created. Here is 2019 Around The Table Questions and Answers. CLICK TO DOWNLOAD PDF OF 2019 AROUND THE TABLE BOOKLET

December 2019 – Answer To The Question

 What Will You Congratulate Yourself For A Year From Now? Opening a second location for my new business. I will congratulate myself for huge progress in my wellness quest. For sticking to my personal and professional commitment to growth.

November 2019 – Answer to the Question

The question this month:  What are you doing in your company that will improve people and the planet for tomorrow? #1 Internally we’re doing a lot of things to grow people:

October 2019 Question of the Month-Top 3 Answers

“The time is ripe for ….?” Leaps forward.  We sit on a lot of ideas in business or personal life and we don’t do them.  We are going into the year 2020, which is really big.  This is about vision clarity.  There will be a big shift in society and how people view things.  There are changes coming.  It’s now

September 2019 Question of the Month – Top 3 Answers

Here are the top three answers from last month’s Around the Table question for September: “What are your customers forcing you to do that makes your company better?”

August 2019 Question of the Month – Top 3 Answers

Here are the top three answers from last month’s Around the Table question for August: “How often have members of your leadership team spoken to a customer in the last 90 days? For what reason?” 

July 2019 Question of the Month – Top 3 Answers

Here are the top three answers for July’s Around the Table Question of the Month: “Do you ever ask your vendors to participate in events at your company? In what ways?” 

June 2019 Question of the Month – Top 4 Answers

Here are the top 4 answers to June’s question, “What are some of the things you do (or can do) to engage the lowest paid employees in your company?” 

2018 Summary of Answers Booklet

Each year I like to create a gift for my round table members. I take the answers to all of the year’s questions and have a book created. Here is 2018 Around The Table Questions and Answers. CLICK TO DOWNLOAD PDF OF 2018 AROUND THE TABLE BOOKLET

2017 Around the Table Summary Booklet

Each year I like to create a gift for my round table members. I take the answers to all of the year’s questions and have a book created. Here is 2017 Around The Table Questions and Answers. CLICK TO DOWNLOAD PDF OF 2017 AROUND THE TABLE BOOKLET

2016 Around the Table Booklet

Each year I like to create a gift for my round table members. I take the answers to all of the year’s questions and have a book created. Here is 2016 Around The Table Questions and Answers. CLICK TO DOWNLOAD PDF OF 2016 AROUND THE TABLE BOOKLET

I anticipate getting some accountability from the group which will make me more productive and pro-active in getting accounts.

Owner, No Employees, 1 Year Member

It has certainly helped with focusing on strategic vision, if it helps in finding the better/best path/road to the end of the journey, that’s worth a lot in my book.

Owner, 75+ Employees, Less than a year Member

Listening and taking the advice of my peers in my roundtable helped me understand the profit margins on different services and better align my pricing!

Owner, Less than 10 Employees, 2 Year Member

The most valuable thing I get from my Raven Membership; First, the map process. Secondly, I appreciate having the ability to chat through the things I am contemplating.

CEO, 50+ Employees, 8 year Member

My Roundtable membership allows me time to get out of the office to plan and set goals.  Makes me be more accountable to the things I need to do and get done.

Owner, Less than 10 Employees, 5+ Year Member

I value getting together each month and the frankness of my peers.

Owner, 20+ Employees, 10+ year member

My Roundtable membership allows me to add value to my peers by providing guidance.

CEO, 50+ Employees, 3 year member

I value the candid opinions, suggestions, and viewpoints of other members; and the accountability piece of committing to action.

Perspective – sometimes, when one is in the thick of things, it’s difficult to see the obvious. Members help with thinking outside the box.

I received invaluable advice on how to appropriately handle a situation involving a worker and worker’s compensation litigation – obviously saving additional legal fees for consultation!

CEO/Owner, 50+ Employees, 10+ year member

The road is easier together.  It’s a valuable opportunity to speak to peers who have the same type skin in the game as the decisions and problems I face.  I have become a better leader which has indirectly benefited my business financially as well.

COO/Owner, 50+ Employees, 3 year member

Brainstorming with and the support of fellow women business owners has been the most valuable part of my Raven Mastermind membership.

Owner, No Employees, Less than a year Member

It’s very valuable to me to hear the other members experience and challenges that they are having in their own businesses.  It’s valuable “been there, done that” kind of advice I receive and nice to know I am not alone.  I have learned to delegate more and am becoming a more well rounded person.

Co-Owner, 100+ Employees, 2 year Member

My Raven Mastermind Group helps me set goals and work towards them and my peers in the group hold me accountable to those goals.  It’s gratifying to see measurable and noticeable improvement in myself, my business and the other members.

CEO, Less than 5 Employees, 2 Year Member