Be An Aspirin

Be An Aspirin

Most of us think we know why customers buy from us; right price, great chemistry and being in the right place at the right time.

What Are You Thankful For?

While living our own busy lives, we seldom take the time to think about what we should be thankful for.  We tend to focus on what we don’t have instead of the good things in our lives.  

Awesome Isn’t A Job Title

It may have started in Silicon Valley, but companies around the world are using more creative job titles.  Here are some cutting-edge titles that may inspire you when completing your next performance appraisal. Innovation Sherpa – Consultants at Microsoft who help people figure out how to come up with new ideas and meet unarticulated needs.  

3 Critical Tasks

critical tasks

Many people are intimidated when they think about running a business, being responsible for all the different aspects: finance, sales and marketing, developing new products or services, recruiting and retaining employees.  The most critical aspect to the success of any business is people.

October Question of the Month: Describe the hiring process in your company?

Here are a few excellent peer responses throughout the month of October to the question: “Describe the hiring process in your company?” “We used to have a 2-step interview process; if we liked the candidate on the first interview, we’d bring them back for a second.  That’s out the window now. Today, applicants seem to have two other offers on

Killer words for your business

customer service

They didn’t listen to a single word I said. Nothing from them ever arrives on time. It’s so hard to deal with them; I can never talk to a real person. Providing great customer service is not only critical in today’s connected world it is mandatory.  A Customer Experience Impact Report conducted by Oracle showed that 86% of customers are

The best laid plans…

plans

I like to plan and organize.  I admit, in December I look forward to January’s clean slate and unlimited possibilities. I laid out my 2018 plan, set a couple audacious goals and started January with a bang.

Get Comfortable Being Uncomfortable

comfortable being uncomfortable

Listening to Jeff Gau, CEO of Marco discuss his company’s growth, he made a statement that stuck with me: “We don’t do anything today that we did back then.  We’ve had to become comfortable being uncomfortable”.  Jeff made other important and memorable points.

Heads or Tails

heads or tails

One of the most valuable skills you can learn and one of the hardest to master is how to make good decisions.  In my work with business owners I’ve seen many different techniques.  Timothy Carter describes some of my favorites.