“The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw When it comes to communication, most of us think we’re pretty good at it. But how often have you told your spouse, child, teammate, or subordinate how to perform a task, only to discover the results are not what you expected?
The best boss I ever worked for was so good because … How does that relate to how you manage people today? 1. I worked as a bar manager in college. The owner was so good because he cared. We had some great late-night conversations that went well into the wee hours of the morning. He was interested and he
My nephew Charlie is 28, smart as a whip and autistic. He lives with his brother James. When life throws him a curve-ball and his schedule is disrupted, he becomes agitated, out of sorts and hard to communicate with. Last week, the family returned from a long-anticipated vacation. They have had to self-quarantine. Charlie is consumed with worry about the