“The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw When it comes to communication, most of us think we’re pretty good at it. But how often have you told your spouse, child, teammate, or subordinate how to perform a task, only to discover the results are not what you expected?
Everything is in flux. People accustomed to commuting to offices are adjusting to working from home. Families are trying to find new and creative ways of interacting and entertaining themselves. Schools (from kindergarten through college) are attempting to find a balance between safety and education.
When COVID-19 struck and forced many of us to start working from home, a somehow old but new conversation started on a vast scale. Suddenly leaders had to find ways to hold their employees accountable while they were out of the office. While grappling with the threat of an ongoing pandemic, trying to adjust to at-home work, and maybe even
The best boss I ever worked for was so good because … How does that relate to how you manage people today? 1. I worked as a bar manager in college. The owner was so good because he cared. We had some great late-night conversations that went well into the wee hours of the morning. He was interested and he