Bad days. Everyone has them.
Can You Afford to Ignore Customers?
Jim went shopping for a high-end, luxury car. He showed up at six dealerships in jeans, driving a compact rental. All sold expensive cars, yet only one showed genuine interest. The manager took all the time Jim needed, was highly knowledgeable, and even told him when he could come back to look at a soon-to-be-released new model.
I Can’t Fire Him!
At a recent Roundtable meeting, David shared his concern regarding an employee who was padding his timecard with overtime hours he wasn’t working. This wasn’t the first time Joe had been caught stealing; the last time it was for taking scrap material. Unfortunately, Joe is the only person who performs a complicated assembly process in the factory. So, David has
An Opportunity or A Vacation?
Jim spent the better part of a week in Las Vegas at the annual Furniture, Home Décor, and Gift Market. People from all over the world annually attend. Jim spent long days talking to exhibitors and negotiating prices on unique items to fill his store.
Who’s Your Number 2?
A couple of years ago a member came to a Raven roundtable with the following issue: “My Dad is dying from cancer, and I want to be with him. I don’t have anyone trained to run my company while I’m gone. What can I do?”
How You Manage Matters
My friend, Jean, is in the habit of taking an early morning run every Saturday. Until recently, she used to stop afterward for a leisurely cup of coffee at her neighborhood coffee shop.
Is A Cluttered Desk A Sign Of Creativity?
What are your thoughts when you see a messy desk? How about a tidy, organized desk? A University of Minnesota study indicates that people with messy desks are creative and full of new ideas. A clean desk, by contrast, suggests generosity and conventionality.