Linda LaitalaBusiness, Leadership, ManagementLeave a Comment

How can we tell when we meet an “exceptional” person? Exceptional people thrive not because of what has been done to them, but how they reacted.  They are self-aware, which allows for growth within themselves and others.

Is friction a bad thing?

Linda LaitalaBusiness, Employees, Leadership, Management, MarketingLeave a Comment

In the physical world, friction allows us to accomplish many everyday tasks: running, driving a car up a hill, even sitting on a chair. It’s a necessary part of our lives.  But when we think of friction among people, most of us have learned to think of it as a negative force, a clash of wills or opinions that makes