Have you ever had the opportunity to shout and listen to your voice bounce back at you? Pretty cool! Masters of communication often make good use of this echo effect. They’ve learned that listening and repeating back the words they hear makes people feel more comfortable. This mirroring and clarification of language brings a better understanding of the other person’s concerns
Your first job
Do you remember your first “real” job? The first job where you had to be at work for certain hours, performing certain duties AND you received a real paycheck! Over the years, I’ve employed a number of interns, high school students who want to learn about some of the aspects of office/administrative work. Our latest intern, Emma, with her enthusiasm
So Many Good Ideas-How Do You Choose the Right One?
Sean and Dave are brothers and business partners. They’ve built their company by working hard, paying attention to the numbers, and listening to customers. Their business had been stable and successful for years. But changes in technology along with increasing competition have begun to threaten the status quo.
Avoid Hair On Fire
Rules of Life
My family attends a sweet little Methodist church in my hometown. I enjoy attending when I am visiting on a Sunday.
Having A Grease Gun That Doesn’t Work Is Worse Than…
My husband and I were chatting over dinner about what he’d accomplished that day. He commented, “Having a grease gun that doesn’t work is worse than having no grease gun at all.”
What’s Your Perspective?
What do you see when you look at your business: the same machines, the same equipment, the same people performing the same duties?
Should You Always Keep Them Close?
Janelle, owner of a successful family business, was thrilled that her daughter Beth had joined the family business right out of college. Things were going well, and Janelle had visions of Beth eventually taking control of the business “when the time was right”.
Change One Thing
Sean, Bill, and Jared are neighbors: on the surface, they seem very much alike. Each is married, of average health, height, and body weight, and earning $75,000 a year. It’s their attitudes that set them apart.
Do You Need A Think Week?
Twice a year, for nearly two decades, Bill Gates has gone into seclusion for seven days to think about big problems. He contends some of his best work has come from these “Think Weeks”.