How do you create a great company culture? By showing genuine concern for your employees, By communicating openly, By admitting that you’re not perfect; you’ve made mistakes. Steve Shurts, CEO of East Central Energy reinforces this caring culture by posting his
If you always do what you’ve always done…
A business owner I’d worked with years ago called me last week, his business has been going downhill for years. When he purchased the then profitable business from his father, there were 25 employees and the future was bright. Today, he has two employees and is on the verge of closing the doors. He was looking for ideas on what
It never gets easier, you just get better
I watched a couple training videos this week. The phrase “It never gets easier, you just get better,” was repeated over and over. No matter what you are trying to improve, this is a great mantra. It’s all about change, taking risks, adapting to changing conditions and staying on top of your game. It’s about pushing yourself to achieve ever
Give the hardest job to the laziest person
Bill Gates is often credited with the quote, “I will always choose a lazy person to do a difficult job because a lazy person will find an easy way to do it.” It’s a great quote, but it came from Frank B. Gilbreth Sr. He studied the best and poorest bricklayers and stumbled on an astonishing fact; he could learn
How to say goodbye – Part II
The economy is thriving, unemployment is less than 4% Employees with high demand skill sets are being aggressively pursued by recruiters and talent acquisition firms.
What can you learn from a departing employee?
Employees leave. No matter how much time and effort you invest, some will move on. When they leave, it’s an opportunity to find out why and learn what can be improved in your company.
What lies do you tell yourself?
In the past, word of mouth and referrals had kept JoAnn’s company busy. But the market was changing with new technology and growing competition. Sales were starting to slump. JoAnn knew something had to be done, but she lacked confidence in her own judgment. She felt ineffective discussing sales with customers. When she talked to a business mentor about her
Would it make a difference?
Would it make a difference if you … Complimented three people Showed up and shared Sent a card to a friend Became a mentor
I feel lucky today!
One of my favorite songs is by Mary Chapin Carpenter, I Feel Lucky! about a woman, who against all odds, listened to her gut and won big in the lottery.
What You Measure Matters
A machine shop owner was working hard to add large companies to her customer list. She courted several and finally landed a gem. Or so she thought. A year into the relationship, the new customer was 40% of her workload; she was ecstatic.