Oreo Cookie Performance Reviews

Oreo Cookie performance reviews sound like a good idea.  When discussing a performance issue with an employee, you NEVER start with the issue itself.  Instead you start with a compliment:

Hey Monica, the summary report you do at the end of each month is a great way to keep tabs on what you’re accomplishing.

Then share the less positive feedback:Read More

From the mouths of babes…

I love it when members present their annual Strategic MAP in a Roundtable meeting.  You get an understanding of the forces that shaped the person, the lessons they’ve learned as well as their personal and professional goals.

Individuals weave their story throughout their MAP however they choose.  Some are done through movies and slideshows, others create poetry and one individual sang a song that had great meaning in her life.

MAP’s always bring wisdom, sometimes from unexpected sources.   Read More

Pay no attention to the man behind the curtain

In the Wizard of Oz, Dorothy had just one wish, to get back to Kansas.  Her journey was interrupted many times, by witches, a scarecrow, a cowardly lion and a tin man.  She had to overcome numerous challenges on her quest. But even fields of poppies and flying monkeys could not sidetrack Dorothy.   Read More

Picky, picky, picky

Mark saw his bosses’ reaction to his project and knew he was in trouble.  “She’s so picky.  Why does everything have to be done exactly her way?”  Karen, Mark’s boss had the opposite reaction, “Why can’t he just do exactly what I tell him?  Why does e have to improvise?”

Bosses are usually good at what they do, that’s why they’re the boss.  But supervising effectively is a skill set that isn’t easily learned.  A Harvard Business Review article describes three kinds of poor supervisors: “the indecisive boss,” “the insecure manager” and the “all-knowing leader.” Regardless of which category a boss fits in, each can end up being overly critical.   Read More

Don’t Labor on September 4th

Labor Day 2017 is celebrated in the United States on September 4th.  Having a day off is a nice way to celebrate the end of summer. But what is the day intended to commemorate?

Labor Day was created to highlight the miserable working conditions in the late 19th century.  According to History.com, the average American worked 12-hour days, seven days a week to eke out a basic living.  Read More

Secure Your Own Oxygen Mask First

On every flight, an attendant announces: “Please secure your own oxygen mask before helping others.”

The warning could apply to business owners.  Are you endangering your business by neglecting critical issues?   Read More

Will You Do What You Have To Do To Get Results?

Our 50th state is full of people who know how to get things done.  I heard the legend of one determined community on our recent vacation.

Ferry, Alaska is a remote community, population 32 (11 households). It has the dubious distinction of being located across both banks of the Nenana River.  Until recently, only a railroad bridge connected the two halves; the nearest vehicular bridge required a 20-mile detour.
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When Was the Last Time You…?

There are lots of ways to end this question:

  • cried at a movie
  • took a trip
  • read a book
  • got angry
  • ate cotton candy

But other questions are more thought provoking.   Read More

Run Full Tilt

I was watching Kurt play fetch with his new puppy, Max.  Kurt would throw a ball as far as he could, Max would race after it, never slowing down until he had it in his mouth.  Sprinters call this “running through the tape”.

Have you’ve ever watched as some runners near the finish line and slow up in the final few steps?  There’s something in us that clicks off the engine as soon as we know we’re going to make it to the end of the race.  It’s human nature.    Read More

Four Powerful Questions

For several years I did a show called “Talking Business” on a local radio station. (Thank you Neighborhood National Bank for sponsoring it!)  One of the most popular shows was “Four questions business owners should ask themselves every day.”    Read More