I build and facilitate roundtables for business owners. In a recent meeting a member shared, “A long-term employee just quit.” A chorus of sympathetic groans rose from around the table. Good employees are hard to find and losing a valued, long-term staff member can be hard. Read More
It could happen to you. A crucial member of your staff leaves. You have a decision to make. Do you replace or not?
A company owner I recently talked to was faced with that complicated decision. Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better. It would have been business as usual. Read More
The saying “the devil is in the details or the fine print” cautions us to be wary. When you open a bank account, log into a website, sign up for a “free” app or a new cell phone, you agree to terms spelled out in the fine print that carry significant implications. While you should read the fine print before signing, it’s far easier to trust the salesperson and the large print.
Ah, but, Caveat emptor: let the buyer beware. Read More
How is it that one person can be super-productive, appearing calm and collected, while the person at the next desk is swimming in paperwork and frazzled?
The super-productive person has learned the secret of leverage. Read More
Walking across a parking lot last week I spied a penny on the ground. I picked it up. Picking up coins off the ground has been a long-standing pastime for me. Money is money, whether it’s a penny, a quarter or a dollar. Read More
Life is filled with decisions. Some small: what am I going to have for breakfast? Some more serious: what kind of car should I buy?
Some decisions are profound and life changing: getting married, having children, entering the military or changing careers. The decisions that change your life forever, are called vampire decisions. Read More
I’m the kind of woman who likes to get things done. I can wash clothes, fix dinner and keep track of characters in my favorite Netflix series at the same time. I can even browse Facebook and text my daughter on top of all that. Efficient, right? Read More
We have all had them – a day that starts bad and gets worse: The dog wouldn’t come in which made you late for work. In a hurry and fumbling for keys, you drop your phone on the driveway and crack the screen. Your boss/foreman/assistant looks like she’s in a sour mood as you walk by. Then lunch rolls around, but not for you. Your lunch is still sitting on the kitchen counter where you forgot it. Sound familiar? Read More
A topic that crops up frequently in our CEO Roundtables is how to attract great employees. The labor pool has plenty of average candidates, but businesses who want the best may have to brush up on the latest hiring strategies. Read More
In high school I participated in speech competitions called forensics, as did many of my friends. One friend had a speech impediment which made it difficult to understand what she was saying. I often wondered what made Carol brave enough at 16, to speak in front of an audience and panel of judges.