Linda here. Harold owns a plastic injection molding company. They ship millions of parts each month to customers all over the country. One of his biggest customers demands special packaging, just-in-time delivery and small batch quantities. At the same time, they have been paying late, aggressively negotiating price and taking discounts that had not been earned.
Where everybody knows your name
Linda here. Boyceville, Wisconsin – my home town. Most months I spend a weekend in Boyceville with my 90-year-old father and nephew Charlie. Our Friday night ritual is to go downtown for fish and chips at the Buckshot Bar. As we sat waiting for our food last Friday, I watched people come in, greet each other by their first name,
Are you the sharpest tack in the pack?
Linda here. Of all the jobs I’ve had in my career, my favorite (other than Raven Performance Group) was with Job Masters in corporate recruiting. The owner, John Sherman, had been a Vice President of Human Resources in a Fortune 500 company. To Mr. Sherman’s credit, he was intelligent and hardworking, but he thought he knew it all: every idea