Mess Makers and Fixers

Linda LaitalaBusiness, Management, Marketing, SalesLeave a Comment

It became clear as I listened to the conversation around the table: there are two kinds of people in the world – the mess-makers and the mess-fixers. Mess makers come in all shapes and sizes; their intentions may or may not be good.  Some know they are manipulative, but others don’t have a clue.   

Say Goodbye and Move On

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

I build and facilitate roundtables for business owners.  In a recent meeting a member shared, “A long-term employee just quit.”  A chorus of sympathetic groans rose from around the table.  Good employees are hard to find and losing a valued, long-term staff member can be hard.  

Multiplication by Subtraction

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

It could happen to you.  A crucial member of your staff leaves.  You have a decision to make.  Do you replace or not? A company owner I recently talked to was faced with that complicated  decision.  Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better.  It would have

The Secret is Leverage

Linda LaitalaBusiness, ManagementLeave a Comment

How is it that one person can be super-productive, appearing calm and collected, while the person at the next desk is swimming in paperwork and frazzled? The super-productive person has learned the secret of leverage.   

How do you make your “Vampire Decisions?”

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

Linda here. Life is filled with decisions.  Some small: what am I going to have for breakfast?  Some more serious: what kind of car should I buy? Some decisions are profound and life changing: getting married, having children, entering the military or changing careers.  The decisions that change your life forever, are called vampire decisions.   

I’ve had a #!%@#! day!

Linda LaitalaBusiness, ManagementLeave a Comment

Linda here. We have all had them – a day that starts bad and gets worse:  The dog wouldn’t come in which made you late for work. In a hurry and fumbling for keys, you drop your phone on the driveway and crack the screen.  Your boss/foreman/assistant looks like she’s in a sour mood as you walk by.  Then lunch