Say Goodbye and Move On

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

I build and facilitate roundtables for business owners.  In a recent meeting a member shared, “A long-term employee just quit.”  A chorus of sympathetic groans rose from around the table.  Good employees are hard to find and losing a valued, long-term staff member can be hard.  

Multiplication by Subtraction

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

It could happen to you.  A crucial member of your staff leaves.  You have a decision to make.  Do you replace or not? A company owner I recently talked to was faced with that complicated  decision.  Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better.  It would have

The Secret is Leverage

Linda LaitalaBusiness, ManagementLeave a Comment

How is it that one person can be super-productive, appearing calm and collected, while the person at the next desk is swimming in paperwork and frazzled? The super-productive person has learned the secret of leverage.