Differentiate: Find Your Secret Sauce

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

When I owned a machine shop, it was a challenge to market the company.  There were thousands of small job shops just like mine in Minnesota; to “differentiate” the company was difficult. Buyers knew shops had different capabilities.  They machined round parts or square; aluminum or steel; big parts or small.  Some shops specialized in government contracts, while others preferred

How Do You React In A Crisis?

Linda LaitalaBusiness, Employees, Management, MarketingLeave a Comment

Bad things happen to good people.  You could be enjoying a concert (Las Vegas), taking an afternoon bike ride (New York), sitting in a college class (Virginia Tech), waiting out a tornado in your basement, fleeing wild fires or driving down the road in your car.  When disaster strikes, you have a crisis to deal with.  

“Why’d He Bring That Chicken Hawk?”

Linda LaitalaBusiness, Employees, Management, SalesLeave a Comment

My husband’s grandparents emigrated from Finland to a small farm near Chisholm.  Northern Minnesota was rugged country in those days.  Timber wolves and bears were plentiful; they found domestic livestock easy prey. To protect their animals, everyone carried a rifle when they left the house.  My husband’s five uncles were skilled shooters; they passed that ability on to their young