How Do You React In A Crisis?

Linda LaitalaBusiness, Employees, Management, MarketingLeave a Comment

Bad things happen to good people.  You could be enjoying a concert (Las Vegas), taking an afternoon bike ride (New York), sitting in a college class (Virginia Tech), waiting out a tornado in your basement, fleeing wild fires or driving down the road in your car.  When disaster strikes, you have a crisis to deal with.  

“Why’d He Bring That Chicken Hawk?”

Linda LaitalaBusiness, Employees, Management, SalesLeave a Comment

My husband’s grandparents emigrated from Finland to a small farm near Chisholm.  Northern Minnesota was rugged country in those days.  Timber wolves and bears were plentiful; they found domestic livestock easy prey. To protect their animals, everyone carried a rifle when they left the house.  My husband’s five uncles were skilled shooters; they passed that ability on to their young

No Whining Allowed

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

We all know people who whine. I don’t want to do this. It’s too hard. How come I have to do all the work? Whining wears everyone down.  Worse, it does no good!  It spreads like wildfire; sending negative energy everywhere.  It’s contagious too.  Everyone in an office is happy, then the complainer starts; in no time, everyone has caught

Unexpected surprises of owning a business

Linda LaitalaBusiness, Employees, ManagementLeave a Comment

No matter how much you prepare yourself for business ownership, there are lessons you can’t learn until you’re at the helm of your own company. Surprise:  It’s hard to get customers.  Your product or service is great, heads and shoulders above the competition.  Your prices are fair.  Customers still aren’t flocking to your door.  The truth is, you must constantly

After The Fact…

Linda LaitalaBusiness, Employees, ManagementLeave a Comment

This question came up at a roundtable meeting last month: “I’m thinking about selling the company.  When should I tell my employees?” You may have been thinking about your exit strategy for years and have dreamed and planned for how it will affect your personal and professional life.  But, what about your employees? As a sympathetic owner, you want to

Are you blind to possibilities?

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

Do you occasionally feel stuck?  Bored?  Frustrated?  Do you wonder if there are missed opportunities: a new connection, a more profound sense of purpose, a new adventure? The truth is new possibilities are always within your reach.  Every day, the decisions you make can open new possibilities.  Some choices may seem inconsequential, some profound.  It’s easier to stay in your

Oreo Cookie Performance Reviews

Linda LaitalaBusiness, Management, SalesLeave a Comment

Oreo Cookie performance reviews sound like a good idea.  When discussing a performance issue with an employee, you NEVER start with the issue itself.  Instead you start with a compliment: Hey Monica, the summary report you do at the end of each month is a great way to keep tabs on what you’re accomplishing. Then share the less positive feedback:

From the mouths of babes…

Linda LaitalaBusiness, ManagementLeave a Comment

I love it when members present their annual Strategic MAP in a Roundtable meeting.  You get an understanding of the forces that shaped the person, the lessons they’ve learned as well as their personal and professional goals. Individuals weave their story throughout their MAP however they choose.  Some are done through movies and slideshows, others create poetry and one individual

Pay no attention to the man behind the curtain

Linda LaitalaBusiness, Management, SalesLeave a Comment

In the Wizard of Oz, Dorothy had just one wish, to get back to Kansas.  Her journey was interrupted many times, by witches, a scarecrow, a cowardly lion and a tin man.  She had to overcome numerous challenges on her quest. But even fields of poppies and flying monkeys could not sidetrack Dorothy.