Can You Afford to Ignore Customers?

Linda LaitalaAround The Table, Business, Employees, Leadership, Management, Marketing, Quotes, Sales, WorkLeave a Comment

Jim went shopping for a high-end, luxury car. He showed up at six dealerships in jeans, driving a compact rental. All sold expensive cars, yet only one showed genuine interest. The manager took all the time Jim needed, was highly knowledgeable, and even told him when he could come back to look at a soon-to-be-released new model.

I Can’t Fire Him!

Linda LaitalaAround The Table, Business, Career, Employees, Leadership, Management, Marketing, Quotes, Sales, WorkLeave a Comment

At a recent Roundtable meeting, David shared his concern regarding an employee who was padding his timecard with overtime hours he wasn’t working. This wasn’t the first time Joe had been caught stealing; the last time it was for taking scrap material. Unfortunately, Joe is the only person who performs a complicated assembly process in the factory. So, David has

Monday Quotes 2018 Collection

Linda LaitalaManagement, QuotesLeave a Comment

“Monday Quotes” is something I started in 2015 and every week I like to share a little something on social media to inspire, motivate and make you think a little about the week ahead in business and in life. “If you have a family mission statement that clarifies what your purpose is, then you use that as the criterion by