Everyone likes to think they know their best customers very well, but do you? A study done by Help Scout pointed out some interesting facts.
You’re never too small to be attacked. Breaches at big companies like Target, Sony and Wells Fargo make the news, but hackers are attacking smaller companies as well. They’re looking for small companies who are in the supply chain for larger companies or businesses who accept credit cards as a form of payment. Hackers don’t just show up. They look for
One of the most frustrating aspects of owning a business is having valuable team members quit. Good employees are worth their weight in gold, especially in today’s market where there is strong demand to fill key roles in high growth companies. Not only is it challenging to find a new employee who meshes with your company culture, a recent SHRM
Jim began his business as owner and only employee. With persistence and good fortune, he expanded from his kitchen table to his basement, to his garage and on to a large rented building. As his client list increased, he added employees, expanded shipping and implemented new innovations to grow his business.