Southwest Airlines’ enviable corporate culture includes appreciation, recognition and celebration. Many have tried to emulate it but without the commitment that makes it a success. Ginger Hardage, their recently retired Sr. Vice President of Culture and Communications shared five myths at Leadercast Live 2019.
I Pledge Allegiance…
At a meeting last week, a director shared the exciting news that his son-in-law is becoming an American citizen in a couple weeks. The family is flying in to participate in the ceremony being held in Chicago.
Moments that take your breath away
National Geographic just announced their 2019 Travel Photo Contest winners. The pictures are stunning; each one tells a story about a moment in time. We just celebrated my godparents’ 70th wedding anniversary on their family farm. Numerous cameras and phones preserved the event forever in our family history.
Can I Get Away With That?
Serving on our local electric cooperative board (East Central Energy) is an honor and a responsibility. I take it very seriously. We are the stewards of our members’ investment in their electric utility. Controversy over decisions made by the CEO and directors of Crow Wing Power recently received front page coverage in the Brainerd Dispatch. It begs the question: How could good
How to Grab a Customer’s Attention
Everyone wants to be unique and noticed by customers. It sounds easy, but doing it right requires effort.
5 Things to Avoid Saying During Employee Feedback
Your team is important to you. They’re your backbone and the last thing you want is a team of dissatisfied employees. Your business success is largely in the hands of your team and that can be a tightrope to navigate. Providing feedback to those employees is a crucial to running an efficient and successful business. Frankly, it’s impossible to avoid,
7 Ways to Get Through Tough Times
When times are tough, toughen up! When things are going well you feel like you’re on the top of the world and can deal with anything that comes your way. The flip side is when you find yourself in tough times and nothing seems to be going the way you planned. It can be hard to get back on track.
Eight Simple Words
The dairy farm where I grew up was in west central Wisconsin; the neighborhood was filled with family-owned farms. Some farms were larger than ours; most were smaller. We were a tight knit group who helped each other out in bad times and celebrated together in good. I believed that way of life would last forever, but it was not
How to Kill a Rattlesnake
My friend from the Badlands of North Dakota is wary of rattlesnakes. He said when riding his horse and he spots one, “I usually kill ‘em”. “I don’t want them to strike out at my horse.”
Watch out for that Middle Mile
Your business is several plus years old; things are going well and you’re coasting along. But watch out, the “Middle Mile” is approaching. According to Dan Steenerson, the real work on your business is just ahead.