Multiplication by Subtraction

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

It could happen to you.  A crucial member of your staff leaves.  You have a decision to make.  Do you replace or not? A company owner I recently talked to was faced with that complicated  decision.  Replacing the employee would have been the logical choice; it would have filled out the team and made customers feel better.  It would have

How do you make your “Vampire Decisions?”

Linda LaitalaBusiness, Employees, MarketingLeave a Comment

Linda here. Life is filled with decisions.  Some small: what am I going to have for breakfast?  Some more serious: what kind of car should I buy? Some decisions are profound and life changing: getting married, having children, entering the military or changing careers.  The decisions that change your life forever, are called vampire decisions.   

Are You Lucky or Are You Good?

Linda LaitalaBusiness, Employees, Management, Marketing, SalesLeave a Comment

  Dean Johnson, owner of Arcon Construction Company was my first boss when I moved to Mora.  The year I joined Arcon, he treated all the employees and spouses to a week on South Padre Island, to celebrate their best year ever.  I listened as Dean described growing his highway-heavy construction business from nothing to sales of over $30 million

Do You Have The Guts To Be Candid?

Linda LaitalaBusiness, Employees, Management, SalesLeave a Comment

Linda here. I am often struck by comments people make when they miss an opportunity to speak up. “That man pushed right in front of me without even an ‘Excuse me’.  I wish I’d have told him how long I’ve been waiting.” “She knows I don’t like to reprimand people, so she pushes the rules a hair past the limit

Santa’s Secrets To Success

Linda LaitalaBusiness, EmployeesLeave a Comment

Linda here. I received a wonderful book this year called “The Leadership Secrets of Santa Claus” by Eric Harvey.  I’ve always loved Santa; even as a kid I wondered how he could accomplish so much with just a few elves and Mrs. Claus. The book explains all.