Without Processes What Can You Expect?

Linda LaitalaBusiness, Employees, ManagementLeave a Comment

Jim began his business as owner and only employee.  With persistence and good fortune, he expanded from his kitchen table to his basement, to his garage and on to a large rented building. As his client list increased, he added employees, expanded shipping and implemented new innovations to grow his business.

Planned Or Prepared?

Linda LaitalaBusiness, ManagementLeave a Comment

I’m pretty lucky.  I also make lots of plans: daily plans, work plans, meal plans and business plans.  I’ve learned over the years though, that life doesn’t always go as planned and being lucky only gets you so far.   

Lousy Questions Give You Lousy Answers

Linda LaitalaManagementLeave a Comment

One of the best bosses I ever worked for didn’t know a thing about technology, yet she supervised a department steeped in it.  She was a professionally trained writer who loved words.  What she didn’t love or know much about was computer hardware, software, connectivity, compatibility and gadgets.  Suddenly she was thrust into a world inhabited by geeks all speaking

Ask Your Customers These Questions

Linda LaitalaBusiness, Employees, ManagementLeave a Comment

Every year about this time, company leaders start planning for the upcoming year.  They look at equipment and technology needs.  They make educated guesses about sales.  If they’re lucky, they have a backlog of orders to carry into the next year.  They add that backlog to historical sales data to produce a revenue target.   

12 Questions To Help You Develop A “Kick-Ass” Strategic Plan

Linda LaitalaManagementLeave a Comment

“As far as I’m concerned, strategic planning is a colossal waste of time and energy.  I’m not doing one anymore”.  Douglas made no bones about it, he was frustrated by the hours he and his staff poured into strategic planning only to have the document sit on the shelf unused and unviewed until the next year when it was time