There’s Genius Out There

When this pandemic is over, what then? The world is changing.  Your organization is changing.  Your people are changing.  You as the leader need to capture the positive aspects of what we are learning from this experience.

Your Most Critical KPI Today

In May, 2006 the Harvard Business Review published a story called Preparing for a Pandemic regarding the H5N1 strain of avian flu.  The article is a compilation of checklists and diagrams and warnings.  It also discusses leadership in times of uncertainty.

Unexpected Lessons

Brenda and her family were finally able to take their once-in-a-lifetime trip to Alaska.  They flew to Anchorage, spent a few days in Denali and boarded a bus headed toward the cruise that would complete their adventure. The first few days of the trip exceeded their expectations, but as is sometimes the case, unforeseen events upset their well-planned trip.

Build A Bridge To Tomorrow

This pandemic has many of us remembering the shock and response to 9/11: both unforeseen events have changed the way things happen in our world. Barbara Corcoran, millionaire real estate broker and Shark Tank star learned a few lessons after nearly going broke after 9/11.  “When things go south, they often come back like gangbusters.”

Be Steady

My nephew Charlie is 28, smart as a whip and autistic.  He lives with his brother James.  When life throws him a curve-ball and his schedule is disrupted, he becomes agitated, out of sorts and hard to communicate with.  Last week, the family returned from a long-anticipated vacation.  They have had to self-quarantine.  Charlie is consumed with worry about the

Are You On A Knife Edge?

Recently, I heard an entrepreneur use a term I had not heard before: She said she felt like she was on a knife-edge as she was growing her business. A knife edge is a situation where nobody knows whether something good or bad is going to happen next.  The company could fail at any moment.

Spend Your Time On Things That Matter Most

In Seven Habits of Highly Effective People, Stephen Covey tells the story of his wife chairing an important hospital fundraiser.  Combining a busy family and chairing the committee were overwhelming her.  She started calling her friends to help.  Her best friend listened to her request and replied, “I’d love to help you out, but I promised my family that I wouldn’t take

The Middle is Uncomfortable

Joe’s company was in dire need of a marketing director.  With several new products to be launched, marketing was a bottleneck.  The CFO, Sandy, recommended that Joe consider her friend Lisa.

Hey Boss, I Have Cancer

John ran a busy manufacturing company.  One day his bookkeeper came into his office, closed the door, took a deep breath and said, “I’ve just been diagnosed with stage 4 cancer.”

How to Say Goodbye

After many years and thousands of dollars in services, Marie’s favorite stylist retired from XYZ Salon. Marie tried unsuccessfully to find another stylist that made her look and feel as good as her previous one had but to no avail. Frustrated, she scheduled an appointment at a different salon. She was thrilled with the results.