Describe your most successful technique for getting customers. We used to do a lot of advertising. Now we focus on social media. I think it’s word of mouth and being consistent in the work we do. We’ve worked a long time on the sympathy business – people who come in say they can always tell which flowers came from our
Hey Boss, I Have Cancer
John ran a busy manufacturing company. One day his bookkeeper came into his office, closed the door, took a deep breath and said, “I’ve just been diagnosed with stage 4 cancer.”
How to Say Goodbye
After many years and thousands of dollars in services, Marie’s favorite stylist retired from XYZ Salon. Marie tried unsuccessfully to find another stylist that made her look and feel as good as her previous one had but to no avail. Frustrated, she scheduled an appointment at a different salon. She was thrilled with the results.
Comfortable and Coasting
We all have moments of feeling “in the zone.” It’s the perfect time when all your cylinders are firing. It’s exhilarating and fun.
Finding Business Success Using the Strategic MAP
As a business owner/leader, your time is limited and therefore valuable. Do you spend too much time IN your business instead of ON the business? Are you getting caught up in incidentals, emails, trivia, instead of setting and following through on priorities that will grow your business?
A Head Full of Ideas
When Tom Hanks received the Cecil B DeMille Award at the Golden Globe Awards, he shared an experience from his first professional job. He and other interns were partying at night instead of preparing for the next day. The director wasn’t having it.